Refund Policy

At PhotoBomb™, we strive to ensure your complete satisfaction with our cooling solutions. In the event that you are not entirely happy with your purchase, we offer a refund policy to protect your investment. Please review the details of our refund policy below:

30-Day Buyer Protection: We provide a generous 30-day buyer protection period, starting from the date of delivery. If within this timeframe you find that our product does not meet your expectations or if you encounter any issues, you may be eligible for a refund.

Eligibility for Refund: To be eligible for a refund, the following conditions must be met:

  • The product must be in its original condition and packaging, free from any signs of misuse or damage caused by the customer.
  • The request for a refund must be initiated within the 30-day buyer protection period.

Contact our customer support team to initiate a refund request. You can reach us through email or our designated customer service channels.

Provide relevant details, including your order number, contact information, and a brief explanation of the reason for the refund request.

Our customer support team will guide you through the necessary steps and provide further instructions.

Refund Resolution: Once we receive and inspect the returned product, we will assess its condition to ensure it meets the refund eligibility criteria. If approved, we will initiate the refund process within a reasonable timeframe. The refund will be issued using the original payment method used for the purchase.

Please note that the processing time for refunds may vary depending on your financial institution, but we will make every effort to expedite the process.

Return Shipping: the customer is responsible for the return shipping costs unless otherwise specified by PhotoBomb™. We recommend using a trackable shipping method to ensure the safe return of the product.

Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support team immediately. We will work with you to resolve the issue promptly, either by providing a replacement or offering a refund, as appropriate.

Please note that our refund policy is subject to change without prior notice. We encourage you to review this policy periodically for any updates.

If you have any further questions or require assistance with our refund policy, please do not hesitate to reach out to our customer support team. We are committed to ensuring your satisfaction and will be happy to assist you throughout the refund process.

Thank you for choosing PhotoBomb™.